Chuma Ezirim, a General Manager, heads eBusiness Group in First Bank. The Group develops and manages Alternative Channels and Card business in the Commercial Bank and other subsidiaries of FBN Holding Company, including Microfinance Bank, Insurance, Mortgage Bank and Investment Bank.
He is a Certified International Cards & Payments Professional (CICPP) and Fellow, International Academy of Cards & Payments. An Industrial Chemist by training, he has over 20 years of professional banking experience. He holds a B.Sc Degree in Industrial Chemistry from University of Nigeria, Nsukka and an M.Sc degree in the same field from University of Ibadan. He was the best Graduating Student in Industrial Chemistry in his first degree. He also has a MBA from University of Nigeria and is an alumnus of Wharton School, Kellogg School of Management and Lagos Business School. He has attended several advanced Leadership and Strategy courses.
Chuma has demonstrated track records of excellence in Electronic and Retail Banking since he stumbled into this interesting and challenging field in banking about 16yrs ago. He has worked with and provided strategic counsel to people at different levels in the Electronic Payment Industry from subject matter experts to CEOs and Board members of leading Financial Services Organizations across Africa.
Chuma joined First Bank Plc in 2010 and has repositioned eBusiness as an important source of earnings diversification for the bank. He is leading the initiatives within the bank aimed at redefining financial market boundaries and customer service experience, creating a leap in value for its stakeholders.